TZH-S100A Barcode Scanner: Reset & Pairing Instructions

Use this guide to reset and re-pair your TZH-S100A scanner if it’s not connecting properly to your hardware setup. This typically occurs when the scanner is set to the wrong communication mode, preventing plug-and-play functionality.

1. Prepare for Reset

Remove the USB dongle from the tablet stand. Ensure it is not connected to the system during the reset process.

2. Scan the ‘Factory Reset’ Barcode

Scan the Factory Reset barcode below. The scanner will:

• Beep once
• Begin flashing for 60–90 seconds

⚠️ Important: Do not touch or interrupt the scanner during this time. Wait until the flashing stops.

Factory Reset

Note: After scanning “Factory Reset,” all settings of the barcode scanner will be restored to factory default settings.

3. Scan the ‘Communication Modes’ Barcode

This sets the scanner to communicate correctly via the USB dongle. Scan the Communication Modes barcode below. The scanner will:

• Give a quick sharp double beep, this confirms the mode change.

Communication Modes

4. Scan the ‘Pairing’ Barcode

Scan the Pairing barcode below. After scanning, the scanner will:

• Beep once
• Begin flashing

You now have 60 seconds to insert the USB dongle into the tablet stand’s USB port.

Pairing

If done correctly the scanner will beep again to confirm pairing:

• The flashing light will turn off.
• After 10–30 seconds, the scanner will beep once more and the light will turn solid white.

Your scanner is now ready to use. Test it by scanning a product in the POS app’s checkout screen.

Troubleshooting Tips

Product Not Found?

• Double-check that the product code in your system exactly matches the barcode on the product.

To verify what the scanner is inputting:

• Tap the search bar under the product section in the POS.
• Scan the product ➜ The code will appear in the search field for reference.