General Finance Report

General Finance Report

General Finance Report


This article is a breakdown of the key fields in your finance report, with video explanations showing the formular used to calculate the number.

1. Gross Sales 

Total value of all sales before any deductions. This includes all booked services and product items, regardless of discounts or cancellations.


2. Net Sales

Net Sales is the Gross Sales minus discounts and cancellations. This reflects the actual revenue earned before taxes and fees.


3. Total Sales

 Total sales is the Net Sales plus applicable taxes. This is the final amount billed to customers, including GST/HST.


Important Notes

Partially Paid Sales in Period can occur when an appointment includes multiple services, but not all are paid during checkout. This typically happens when two clients are sharing an appointment and each pays for their own service separately.

Here’s how it unfolds:

One service is removed at checkout to allow separate payment.

That removed service is then added back via Quick Checkout, leaving it unpaid on the original appointment.

As a result, the appointment appears partially paid.

To prevent a sale from being recorded as partially paid, avoid re-adding removed services via Quick Checkout. Instead, follow these steps:

Reopen the original appointment in checkout.

Remove the service that has already been paid for.

Checkout the remaining unpaid service.

This ensures the entire sale tied to the appointment is properly processed, avoiding any outstanding balance being recorded as a partially paid sale.




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